Organic Delivery info & guide
This page contains information on: | 1 | Online Buying | 2 | Payments: PayPal | 3 | Receiving Your Delivery | 4 | Additional Perks.
|1| ONLINE BUYING
Choose Your Products
a. Home Delivery
Choose organic products you like and get it delivered to your doorstep! Simply add the items to your shopping cart.
- Minimum order is S$150 for FREE delivery
- Minimum order is S$50, with $10 delivery fee
- Orders under $50 will be charged $20.
- Single order for delivery to multiple address still incurs $5 per delivery address
- Due to high demand, delivery windows are limited. Our team will increase our delivery capacity to ensure everyone gets their daily organic essentials on time. We appreciate your patience.
b. Organic Boxes
Organic boxes comes lowest at only @$35, and lets you sample our certified organic fresh fruit & vegetables. Add a box of preference to cart, and enjoy the perks:
- You may add additional products into your organic box order without any surcharges.
At “View Cart” page, you can:
- Confirm your order items
- Confirm the number of each items
- Update number of each items
- Apply coupon code!
At “Check Out” page:
Fill in your details, process your payments, and your order will arrive usually within 60 hours after confirmation.
It’s as simple as that! One, Two, Three!
|2| payments: paypal
How PayPal Works?
- Simply fill in your credit/debit card information.
- PayPal will hold the transaction midway.
- We will confirm the order and process the transaction.
Why is there two SMS messages showing two charges?
- The first: to notify you that the transaction is initiated and held midway
- The second: to notify you we have processed the transaction
Why is the two amounts different?
- The first amount is the initial order value
- The second amount is the actual amount we receive. For example in cases of out of stock, we charge less. The remaining is not processed and not received by us
|3| Receiving your delivery
You will be called to confirm delivery of your order on the day of delivery. Please wait for confirmation of your order. Once confirmed, it will arrive at your doorstep within 60 hours.
Delivery days: Monday – Friday
*Orders received on Saturday will be delivered the following week
Delivery time: usually 12pm – 6pm
*affected by traffic, weather and distance
Working hours: 8:30am – 6:30pm, 7 days a week
*except on Chinese New Year
CNY 2019 Operation timing: CNY closure notice
|4| Additional Perks
We also offer 10% member discount for those who make a trip to our retail shop in the Wholesale Centre Pasir Panjang and spend over $50.00 in one receipt. Member discount is only awarded to shop customers who carry their goods away with them.
Ceri & Organic Delivery Team