Organic Delivery info & guide

This page contains information on: | 1 | Online Buying | 2 | Payments: PayPal  | 3 | Receiving Your Delivery | 4 | Additional Perks.

|1| ONLINE BUYING

Step One:

Choose Your Products

a. Home Delivery

Choose organic products you like and get it delivered to your doorstep! Simply add the items to your shopping cart.

Delivery Fee

  • Free delivery for orders over $150!
  • Minimum order is S$50, with $10 delivery fee
  • Orders under $50 will be charged $20.

b. Organic Boxes

Organic boxes comes lowest at only @$30, and lets you sample our certified organic fresh fruit & vegetables. Add a box of preference to cart, and enjoy the perks:

Perks

  • First time order gets free delivery!
  • Subsequent delivery fee at only $5
  • You may add additional products into your organic box order.

Step Two:

View Cart

At “View Cart” page, you can:

  • Confirm your order items
  • Confirm the number of each items
  • Update number of each items
  • Apply coupon code!

Step Three:

Check Out

At “Check Out” page:

Fill in your details, process your payments, and your order will arrive within 60 hours after confirmation!

It’s as simple as that! One, Two, Three!

|2| payments: paypal

How PayPal Works?

  1. Simply fill in your credit/debit card information.
  2. PayPal will hold the transaction midway.
  3. We will confirm the order and process the transaction.

Why is there two SMS messages showing two charges?

  • The first: to notify you that the transaction is initiated and held midway
  • The second: to notify you we have processed the transaction

Why is the two amounts different?

  • The first amount is the initial order value
  • The second amount is the actual amount we receive. For example in cases of out of stock, we charge less. The remaining is not processed and not received by us

|3| Receiving your delivery

You will be called to confirm delivery of your order on the day of delivery. Please wait for confirmation of your order. Once confirmed, it will arrive at your doorstep within 60 hours.

Delivery days: Monday – Friday
*Orders received on Saturday will be delivered the following week

Delivery time: usually 12pm – 6pm
*affected by traffic, weather and distance

Working hours: 8:30am – 6:30pm, 7 days a week
*except on Chinese New Year

|4| Additional Perks

We also offer 10% member discount for those who make a trip to our retail shop in the Wholesale Centre Pasir Panjang and spend over $50.00 in one receipt. Member discount is only awarded to shop customers who carry their goods away with them.

Best regards,
Ceri & Organic Delivery Team